Course Outline
Introduction
- The impact of communication on corporate success
- The evolution of organizational team structures
- Defining emotional intelligence
Communication Strategies
- Pinpointing areas for communicative improvement
- Techniques for enhancing dialogue clarity
- Maintaining objectivity and avoiding personalization
- Expressing intent accurately and authentically
- The influence of emotions on interaction
- The critical value of empathy
Team Dynamics
- Characteristics of efficient versus inefficient teams
- Aligning on shared objectives
- Recognizing individual team member needs
- Establishing goals and monitoring outcomes
- Generating and sustaining synergy
Team Leadership
- The critical role of effective leadership
- Assuming responsibility for issues
- Demonstrating leadership through action
- Conducting concise and engaging meetings
- Evaluating team progress
- Developing the next generation of leaders
Emotional Intelligence in Practice
- Core concepts of emotional intelligence
- Assessing emotional intelligence levels
- Utilizing emotional awareness to improve relationships
- Recognizing diverse personality types within the team
- Building emotional intelligence through specific tools and techniques
Summary and Conclusion
Requirements
- Prior experience in a team-based work setting
Target Audience
- Team leaders and members
- Managers
Testimonials (7)
He took ideas and concepts that can seem complicated and made them simple and achievable. Kevin allowed for "push back" of the ideas and walk us through discussions each time.
Donna Fuentes - Digitunity
Course - Communication and Teamwork
Interactive, thought provoking and fun.
Meredith Wynne - Digitunity
Course - Communication and Teamwork
Simplicity, focus on areas most needed, new approaches
Karisa Tashjian - Digitunity
Course - Communication and Teamwork
Kevin's transparency, willingness, and curiosity, with just enough pushback to create movement and get people thinking ...It was a nice combination of visuals, interaction, and kept everyone thinking without being overwhelming
Miye McCullough - Digitunity
Course - Communication and Teamwork
I like the concept of the Totally Responsible Person and the five step communication plan provided.
Teodora Mihaylova - Digitunity
Course - Communication and Teamwork
Great content, pace, and program design, all delivered with great personality.
Scot Henley - Digitunity
Course - Communication and Teamwork
Sir Menner customized the training to focus on our specific industry and specific requirement needs.