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Course Outline
Introduction
Core Principles of Coaching
- Defining the scope of coaching
- Identifying common roadblocks
Coaching Frameworks
- Review of distinct coaching models
- Selecting the appropriate framework
- An overview of the GROW model
Practical Application of Coaching
- Essential elements for successful coaching
- Developing into an effective coach
Effective Communication Skills
- Foundations of communication
- Preparation and stages in the communication process
- Message delivery techniques
- Overcoming communication barriers
Communication and Influence
- Core components of effective dialogue
- Building trust and rapport
- Active listening skills
- Distinguishing between expressing and provoking
- Strategic questioning
- Techniques for summarizing
- Applying emotional intelligence
- Frameworks and guidelines for influence
- Influencing strategies and practical applications
Industry Best Practices
- Best practices in coaching methodologies
- Best practices for effective communication
Summary and Path Forward
Requirements
- No prior requirements
Target Audience
- Professionals aiming to elevate their coaching and communication competencies
14 Hours
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.