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Course Outline

Foundations of Management

Leadership Competencies in Contemporary Business

Guiding Work Teams

  • Exploring diverse management styles
  • Matching effective management styles to various stages of team development
  • Defining the ideal manager profile and analyzing personal leadership approaches
  • Assessing personal strengths and weaknesses in a leadership role to identify areas for growth
  • Understanding the traits of high-performing teams
  • Aligning team activities with strategic objectives

Organizational Communication

  • Foundations of verbal and nonverbal interaction
  • Recognizing individual communication styles
  • Identifying and overcoming communication barriers
  • Effective questioning techniques
  • Mastering the skill of active listening
  • Delivering constructive criticism
  • Providing impactful feedback
  • Navigating challenging conversations
  • Optimizing communication networks
  • Models for information flow and their enhancement

Conflict Resolution Strategies for Employee Teams

  • Understanding the nature and various types of conflict
  • Identifying primary sources of workplace tension
  • Adopting assertive behaviors and appropriate conduct during disputes
  • Leveraging conflict for development within team dynamics
  • Strategic approaches to conflict situations
  • Principles of conflict management
  • Core methods for resolving disputes
  • Managing emotional responses during conflicts
  • Addressing verbal and non-verbal barriers to resolution

Team Motivation and Engagement

  • Understanding the concept of motivation
  • Factors that drive employees within an organization
  • Different categories of motivation
  • Principles behind economic incentives
  • Utilizing non-material resources for motivation
  • Applying psychological principles to inspire teams
  • The role of feedback and performance evaluation
  • The impact of language on motivational outcomes

Effective Time Management and Utilization

  • Applying the time management matrix
  • Personal time control and managing time wasters
  • Techniques for time planning
  • Principles of delegation and empowerment

Coaching Essentials

  • Definition and practical application of coaching
  • Individual participant engagement and growth
  • Providing deep, actionable feedback.

Course Recap

Requirements

This is a generalist course designed to be accessible to all; no specialized prior knowledge or technical background is required for participation.

 14 Hours

Number of participants


Price per participant

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