Course Outline
- Discovering your personal negotiation style
Gaining insight into how your individual approach influences negotiation dynamics
- Choosing between competitive and cooperative approaches
Determining the most effective strategy for specific situations
Applying creativity and flexibility to find alternative solutions and resolve issues
- Managing expectations effectively
Mastering the preparation and opening phases of a negotiation
- Leveraging non-verbal communication
Utilizing body language to support and reinforce your verbal message
- Recognizing the critical role of preparation
Defining key actions to complete before negotiations begin
- Rebalancing power dynamics
Identifying the distinct strengths and vulnerabilities of both parties involved
Defining what constitutes a successful outcome versus unacceptable terms
Uncovering the underlying interests and concerns driving a party's demands
- Identifying key variables in the deal
Determining what you can afford to concede at minimal cost and what you seek in return
- Formulating and defending proposals
Presenting and demonstrating value from the other party's perspective
- Strategies for responding to counter-proposals
Articulating reasons for rejection and presenting alternative offers
Employing conditional questions to explore solutions without making binding commitments
- Navigating the bargaining process
Exchanging concessions strategically to achieve mutually beneficial win-win results
- Breaking through negotiation deadlocks
Applying techniques to navigate around impasses and keep discussions moving
- Countering price challenges
Defending your position firmly when faced with pricing pressure
- Closing the deal securely
Summarizing agreements and finalizing terms to prevent costly misunderstandings
Requirements
Given the extensive use of practical exercises, this course requires a minimum enrollment of four participants and the presence of two trainers to ensure effective delivery.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept