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 Duration 7 hours

Course Outline

Introduction to the Course and Learning Outcomes

  • Welcome, overview of objectives, and agenda review
  • Connecting leadership practices to company mission and strategic goals
  • Setting participant expectations and conducting initial self-assessments

Basics of Situational Leadership

  • Reviewing leadership styles most effective for field teams
  • Assessing team competence and commitment levels
  • Choosing the appropriate leadership approach based on task demands

Communication Strategies for the Jobsite

  • Methods for delivering clear, concise briefings and instructions
  • Practicing active listening and confirming understanding
  • Conveying technical and safety information efficiently under pressure

Decisive Problem Solving and Decision-Making

  • Applying structured decision-making to field-based challenges
  • Employing rapid root-cause analysis and implementing corrective actions
  • Maintaining a balance between speed, safety, and quality in decisions

Boosting Motivation, Recognition, and Feedback

  • Identifying practical motivators for technical tradespeople
  • Providing immediate constructive feedback and recognition
  • Creating short-term incentives and non-monetary rewards

Performance Management and Productivity Techniques

  • Defining clear expectations and measurable goals
  • Monitoring progress, KPIs, and conducting rapid performance checks
  • Coaching team members for skill enhancement and accountability

Planning, Resource Coordination, and Time Management

  • Prioritizing tasks and managing daily schedules effectively
  • Coordinating materials, tools, and subcontractor activities
  • Developing contingency plans for delays and site disruptions

Leading for Health, Safety, and Compliance

  • The leader’s role in fostering safety-first behaviours
  • Conducting effective safety briefings and job hazard analyses
  • Managing incidents, reporting, and learning from near misses

Conflict Resolution, Team Unity, and Inclusion

  • Navigating interpersonal conflicts and difficult conversations
  • Fostering collaboration within multi-skill teams
  • Promoting inclusive behaviours and respectful communication

Hands-On Workshop: Scenario-Based Role-Plays

  • Facilitated role-plays addressing common site challenges
  • Receiving peer and trainer feedback using coaching frameworks
  • Refining strategies and drafting individual action plans

Implementation Planning and Evaluation

  • Formulating a 30-60-90 day leadership action plan
  • Selecting simple productivity and safety metrics for monitoring
  • Preparing handovers to HR or senior management for continued support

Wrap-Up and Future Steps

Requirements

  • A solid understanding of electrical installation processes and site operations
  • Experience in supervising or collaborating within technical teams
  • Knowledge of workplace health and safety principles

Target Audience

  • Team leaders and foremen involved in electrical installation
  • Site supervisors and project managers
  • HR professionals or training coordinators overseeing field teams

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