Course Outline
Foundations of Human Resources Management (HRM)
- Summary of key HR functions and associated duties
- Insight into the end-to-end HR lifecycle
- How HR drives the achievement of business objectives
Managing Employee Grievances
- Identifying and classifying different types of complaints
- Establishing trust and fostering a secure atmosphere for staff
- Techniques for resolving complaints effectively
Performance Optimization
- Defining specific, measurable objectives
- Delivering constructive feedback and coaching
- Executing comprehensive performance assessments
Disciplinary Procedures
- Creating policies that are transparent and equitable
- Addressing misconduct and substandard performance
- Recording and managing disciplinary discussions
Resolving Common HR Challenges
- Managing absence rates and interpersonal conflicts
- Maintaining adherence to labor laws and regulatory frameworks
- Enhancing employee engagement and overall well-being
Cultivating a Constructive Work Environment
- Analyzing the nuances of organizational culture
- Advancing diversity, equity, and inclusion initiatives
- Strengthening team cohesion and morale
Practical Applications: Case Studies and Role-Play
- Evaluating real-world HR situations
- Rehearsing communication and conflict resolution tactics
- Reflecting on results and extracting key takeaways
Conclusion and Recommendations for Future Development
Requirements
- Previous experience in Human Resources is not a prerequisite.
- A foundational understanding of organizational hierarchies is recommended.
Target Audience
- Emerging and entry-level HR specialists.
- Supervisors and managers carrying HR-related responsibilities.
- Team leaders aiming to enhance their personnel management capabilities.
Testimonials (3)
I especially appreciated the instructor’s ability to give thorough, well-explained answers to questions specific to my personal situation.
HASAN TAHA URLU - Huber Turkiye
Course - Assertiveness
I enjoyed how practical it was, Irma was approachable and able to answer/research our questions, able to give us useful information and tips, helped me on my journey with AI.
Breandan - Health Quality and Safety Commission
Course - AI-Powered HR: Transforming the Future of People Management
All interaction between Elodie and us . Good ratio theory/practice.