Leading Digital Transformation: Making Change Stick and Overcoming Resistance Training Course

This instructor-led, live training in Thailand is aimed at intermediate-level managers, Product Owners and specialists who wish to apply Agile ways of working in banks, financial institutions and the public sector without compromising regulatory requirements.

By the end of this training, participants will be able to:

• Build regulatory and compliance requirements into the product backlog from the start.
• Define the governance and documentation that are really needed.
• Work with risk, compliance and IT security as partners.
• Plan a regulated product change using Agile practices.

This live, instructor-led training (online or onsite) targets team leaders and middle managers aiming to adopt AI safely and effectively by focusing on the human factors critical to success: trust, accountability, decision habits, and psychological safety.

By the end of this session, participants will be able to:

• Determine when to utilize AI and when to refrain (applying stop rules).
• Validate AI outputs using practical standards (identifying red flags, using secondary sources).
• Define accountability structures and escalation triggers.
• Develop team agreements and a 30-day adoption strategy.

Delivered in Ottawa, though also available remotely, this instructor-led live training is tailored for managers and leaders aiming to boost their proficiency in leading challenging conversations with clarity, confidence, and accountability.

By the conclusion of this session, participants will be capable of:

• Structuring high-impact discussions
• Addressing tension and misalignment in a constructive manner
• Strengthening team trust and fostering a culture of accountability
• Maintaining clarity and composure under pressure

In this live, instructor-led training, you will discover how to delegate strategically, define clear expectations, and nurture trust within your team. Tailored for mid-level managers, this course addresses common barriers to delegation, practical handoff techniques, structured accountability, and essential trust-building practices.

This instructor-led, live training in Thailand (online or onsite) is aimed at intermediate-level managers and specialists who wish to understand what drives digital change in financial services and how to make it work in their own organisation.

By the end of this training, participants will be able to:

• Explain what drives digital change in banking and financial services.
• Identify where digital channels, lending and SME banking create value.
• Understand how Agile and product thinking support transformation.
• Learn from successful and failed transformations.

This live, instructor-led training in Thailand—delivered either online or onsite—is designed for business leaders looking to implement a Digital Transformation strategy within their organizations.

By the end of this training, participants will be able to:

• Explain the fundamental concepts of Digital Transformation.
• Identify organizational areas where implementing digitization is strategically beneficial.
• Develop a digitization strategy that details the required changes across processes, technology, and training.

This live, instructor-led training in Thailand (online or onsite) is designed for intermediate to advanced IT leaders, compliance officers, and digital transformation managers aiming to implement digital sovereignty initiatives through a structured roadmap approach.

By the end of the session, participants will be able to: assess organizational digital sovereignty maturity, develop a comprehensive strategy, craft an actionable implementation roadmap, and establish robust governance frameworks.

Tailored for intermediate-level IT professionals and business managers, this instructor-led live training in Thailand (online or onsite) focuses on understanding how IoT and edge computing can enhance efficiency, enable real-time processing, and drive innovation across diverse industries.

By the conclusion of this training, participants will possess the ability to:

• Grasp the fundamental principles of IoT and edge computing and their contribution to digital transformation.
• Identify relevant use cases for IoT and edge computing in the manufacturing, logistics, and energy industries.
• Differentiate between edge and cloud computing architectures and suitable deployment scenarios.
• Implement edge computing strategies to support predictive maintenance and real-time decision-making.

This live, instructor-led session, conducted Thailand (online or onsite), is designed for participants at the beginner to intermediate level. It focuses on mastering the foundational principles of ICF coaching, including core competencies and ethical guidelines, while providing practical experience in applying coaching techniques.

By the end of the training, participants will be able to:

• Understand the ICF Core Competencies and their practical application.
• Demonstrate active listening, questioning, and goal-setting methods.
• Facilitate deep and transformative coaching conversations.
• Follow the ICF Code of Ethics in professional settings.
• Develop a unique coaching style aligned with ICF standards.

This instructor-led live training, available in Thailand (online or onsite), targets organization leaders who are eager to learn how to drive organizational change by applying effective change leadership strategies.

By the end of this program, participants will be equipped to:

• Understand the influence of change leadership on individuals, teams, and organizations.
• Apply relevant planning practices to support organizational change initiatives.
• Effectively lead and drive organizational change through strategic leadership.

This instructor-led, live training in Thailand (online or onsite) is aimed at intermediate-level Product Owners, business analysts and process owners who wish to redesign processes around the customer rather than digitise them as they are.

By the end of this training, participants will be able to:

• Map an existing process from the customer's point of view.
• Identify unnecessary steps, documents, approvals and hand-offs.
• Design a simpler target process with business, IT, risk and compliance.
• Turn the redesign into a backlog and measure the results.

This instructor-led, live training in Thailand (online or onsite) targets beginner-level digital technology professionals looking to acquire comprehensive insights and practical tools for responsible digital action.

By the conclusion of this training, participants will be able to:

• Understand the environmental, social, and societal impacts of digital technology.
• Learn best practices to reduce digital footprints in professional and personal activities.
• Acquire knowledge of eco-design for sustainable digital services.
• Implement responsible digital practices in their work.

This instructor-led live training in Thailand (online or onsite) is suitable for all skill levels and addresses the challenge of converting passive or resistant observers into active, supportive partners through systematic analysis and psychological insight.

In complex business landscapes, project success is rarely driven by technical execution alone; it relies heavily on the backing of the people involved. The core difficulty in Stakeholder Management lies in navigating the "web of influence"—recognizing that different parties hold competing priorities, varying degrees of power, and subjective definitions of success. Without proactive management, projects are often prone to "hidden blockers," abrupt changes in support, or communication failures. 

By the end of this training, participants will be able to:

• Identify stakeholders,
• Analyze their influence and expectations,
• Select appropriate communication strategies,
• Handle conflicts of interest,
• Build long-term relationships.