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Course Outline
Module 1: Introduction to SAP S/4HANA and SAP SuccessFactors
- Insight into SAP S/4HANA architecture and its defining features
- Survey of SAP SuccessFactors modules and their integration capabilities
- Navigating the SAP GUI and Fiori Launchpad
- Understanding the system landscape, environments, and standard user roles
Module 2: Technical Issue Resolution
- Analyzing common transactional errors and their root causes
- Interpreting SAP error messages and logs (ST22, SM21, SM13, SM37, SLG1)
- Addressing configuration-related challenges
- Diagnosing performance bottlenecks and system availability issues
- Monitoring and optimizing background jobs (SM36, SM37)
Module 3: Support for Key Modules
3.1 Financial Accounting (FI)
- Supporting transactional workflows (e.g., FB50, F-28, F110)
- Ensuring integration with related modules such as MM and SD
- Foundations of financial reporting and reconciliation
3.2 Materials Management (MM)
- Overview of procurement and inventory management processes
- Key transaction codes (ME21N, MIGO, MIRO)
- Stock status tracking and material movement analysis
- Resolving issues related to purchase orders and goods receipts
Module 4: Master Data Management
- Creating, updating, and validating master data records
- Managing Business Partner data for customers and vendors
- Handling Material Master data
- Best practices for ensuring data consistency and preventing transactional errors
- Utilizing tools for data monitoring and validation
Module 5: Access and Authorization Management
- Grasping the SAP authorization framework (roles, profiles, authorizations)
- Configuring and modifying user access profiles
- Diagnosing authorization errors (SU53, ST01)
- Collaborating with security teams for role assignment management
Module 6: Configuration and Workflow Support
- Understanding the fundamental workflow architecture in SAP
- Configuring approval flows, particularly within procurement and finance
- Monitoring workflows to identify and resolve bottlenecks or errors
- Addressing common workflow issues and implementing solutions
Summary and Next Steps
Requirements
- Competence in basic SAP navigation
- Knowledge of core enterprise business processes
- Practical experience in supporting ERP systems or similar enterprise applications
Target Audience
- IT support teams
- SAP functional and technical consultants
- System administrators and application support specialists
21 Hours
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…