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Course Outline
Introduction to SAP S/4HANA
- High-level view of SAP S/4HANA and its primary capabilities
- The function of sales within the broader SAP S/4HANA enterprise architecture
- Notable distinctions between SAP ECC and SAP S/4HANA
- User interface: An introduction to SAP Fiori
Sales Organizational Framework
- Establishing sales organizations, distribution channels, and divisions
- Understanding the importance of the sales area and its structural components
Sales Process Overview
- Navigating the primary sales process flow in SAP S/4HANA
- Insights into sales order management and fulfillment procedures
- Critical integration touchpoints with other modules (e.g., Finance, Procurement)
Sales Documentation
- Architecture and processing logic of sales documents
- Creating and overseeing sales orders
- Classification of sales documents (standard orders, quotations, contracts, returns)
Pricing and Discounting
- Foundations of SAP pricing principles and methodologies
- Setting up pricing conditions, types, and configurations
- Application of discounts, surcharges, and specialized pricing rules
Availability Verification and Backorder Processing
- Executing availability checks during the order creation phase
- Introduction to backorder processing and order rescheduling
Delivery Administration
- Generating and monitoring delivery documents
- Configuration of delivery types
- Delivery workflow: Picking, packing, and goods issue
Shipping and Logistics
- Insights into shipping capabilities and transportation planning
- Configuration of transportation routes and shipment schedules
- Integration with warehouse and inventory systems
Billing Operations
- Overview of the billing cycle in SAP S/4HANA
- Creation and management of billing documents
- Invoice processing, tax computations, and credit memos
Analytics in SAP S/4HANA
- Introduction to embedded analytics in SAP S/4HANA Sales
- Standard reports and KPIs for tracking sales performance
- Leveraging SAP Fiori apps for sales data analysis
Credit and Risk Oversight
- Management of customer credit limits
- Integration of credit management with sales order processing
- Handling of blocked orders and credit verification
Returns and Complaints Handling
- Managing return workflows and complaint resolution
- Processing credit memos and return orders
- Pricing and settlement aspects related to returns
Sales Master Data
- Customer master, material master, and condition master data
- Configuration of sales-specific master data fields
- Maintenance and synchronization of data across modules
Sales Process Configuration
- Setup of sales document types and item categories
- Assignment of sales organizations and plants to documents
- Customization of pricing procedures, discounts, and surcharges
Project and Integration Insights
- Strategies for implementing SAP S/4HANA Sales in practical projects
- Integration points with other SAP modules (MM, SD, FI, CO)
- Best practices for system optimization and performance enhancement
Conclusion and Future Directions
Requirements
- Familiarity with fundamental sales workflows
- Foundational knowledge of SAP systems
Target Audience
- Professionals in sales and distribution
- SAP functional consultants
- Owners of business processes
28 Hours
Testimonials (2)
It was straight to the point and more practical
Lungelo Ndlela - SNG Grant Thornton
Course - SAP S/4 Hana (S/4Hana)
His calm and collected voice even though at points he was frustrated with the system, but kept his cool…