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Duration 14 hours
Course Outline
Defining Business Problems
1. Understanding the Nature of Business Problems
- Distinguishing problems from symptoms
- The business context surrounding the issue
- Consequences of misdefining the problem
2. Techniques for Problem Identification
- Analyzing stakeholders
- Effective information gathering
- Organizing observations systematically
3. Structuring Problems
- Decomposing issues into key elements
- Mapping cause-and-effect links
4. Prioritizing Problems
- Applying business criteria
- Assessing the magnitude of impact
- Evaluating urgency and complexity
Risk Assessment
1. Fundamentals of Risk Assessment
- Defining risk
- Categories: Operational, project, and strategic risk
2. Identifying Risks
- Origin points of risk
- Distinguishing internal vs. external risks
3. Evaluating Risks
- Probability of occurrence
- Potential impact
- Utilizing risk matrices
4. Formulating Risk Responses
- Avoidance strategies
- Mitigation tactics
- Acceptance criteria
5. Reporting on Risk
- Communicating risks effectively to stakeholders
- Continuous risk monitoring
Requirements
- Practical experience in business analysis, project coordination, or leadership roles that involve strategic decision-making.
- Foundational knowledge: A solid grasp of business processes and project lifecycles (mid-level proficiency).
- Core Competencies: Basic proficiency in logical reasoning frameworks.
Target Audience:
- Business Analysts
- Project Managers,
- Team Leaders and Decision-Makers.
Testimonials (2)
The trainer shared his knowledge and led great atmosphere.
Agnieszka Dubanska - Narodowy Fundusz Zdrowia
Course - Modelowanie procesów biznesowych z wykorzystaniem UML i BPMN
the lessons
