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Duration 14 hours (2 days)
Course Outline
Module 1: Core AI Principles for Office Settings
- Defining Artificial Intelligence: Categories and foundational concepts
- Distinguishing between Generative AI and Predictive AI
- Real-world applications in administrative roles
- Considerations regarding ethics, privacy, and usage boundaries in the workplace
- Practical exercise: Identify administrative processes that can be accelerated using AI
Module 2: Streamlining Daily Tasks with AI
- Automating responses and email management (via Gmail, Outlook)
- Leveraging virtual assistants (such as ChatGPT, Copilot, and Gemini)
- Automating repetitive workflows using AI platforms (Zapier, Make)
- Guided practice: Develop auto-replies and scheduling routines with AI
Module 3: AI-Driven Document Creation and Editing
- Drafting emails, reports, and meeting minutes with AI assistance
- Enhancing text quality and generating automatic summaries
- Performing real-time document translation
- Guided practice: Produce and refine an administrative report using AI tools
Module 4: Data Analysis and Reporting via AI
- Generating charts, tables, and executive summaries with AI
- Interacting with Excel and Google Sheets using AI-powered plugins
- Interpreting data results through natural language queries
- Guided practice: Upload an Excel file and execute analysis using AI
Module 5: Elevating Presentations and Visual Reports with AI
- Building presentations in PowerPoint or Canva with AI support
- Generating imagery using AI (DALL·E, Canva AI)
- Converting PDFs into summarized presentation slides
- Guided practice: Construct a professional presentation from existing documentation
Module 6: Time Management and Organization through AI
- Managing schedules, calendars, and reminders with AI
- Utilizing AI tools for task prioritization
- Integrating AI with productivity platforms like Notion, Trello, and Asana
- Guided practice: Automate weekly planning processes using AI
Module 7: Case Studies and Designing AI-Enhanced Administrative Workflows
- Examining success stories from organizations leveraging AI in administration
- Constructing a personalized AI workflow
- Assessment: Design an AI solution for your specific department
- Final exercise: Each participant will develop a practical AI solution applicable to their role
Summary and Next Steps
Requirements
- Proficiency with standard office productivity software (including email, spreadsheets, and word processing)
- No previous experience with AI tools or programming is necessary
Target Audience
- Administrative specialists
- Office managers and executive assistants
- Support staff in HR, finance, and operations
- Individuals aiming to optimize daily tasks using AI capabilities
Testimonials (4)
the practices
Oldith Guillen - PNUD/MICI
Course - Aplicaciones Prácticas de Inteligencia Artificial para Personal Administrativo
Theory, practice exercises and interaction.
Jeannette Diaz Granados - PNUD/MICI
Course - Aplicaciones Prácticas de Inteligencia Artificial para Personal Administrativo
The exercises
Danixa Rivera - PNUD/MICI
Course - Aplicaciones Prácticas de Inteligencia Artificial para Personal Administrativo
We got to use the tools.