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Course Outline

Module 1: The Modern AI Landscape and FSI Compliance

  • Distinguishing between chat-based AI and workflow productivity tools.
  • Navigating corporate data privacy, security boundaries, and responsible AI usage within the insurance sector.

Module 2: Advanced Prompt Engineering Frameworks

  • Developing context-rich, multi-turn prompts to enhance the accuracy of AI-generated insights.
  • Minimizing hallucinations and verifying data outputs for internal reporting.

Module 3: Practical Productivity and Automation Applications

  • Real-world workshops: Generating automated meeting summaries, refining email communication, and creating strategic policy drafts.
  • Group sessions: Identifying operational bottlenecks in claims and underwriting and mapping them to specific AI solutions.

Requirements

  • Basic knowledge of internet usage
  • Familiarity with simple artificial intelligence concepts
  • No programming background required

Target Audience

  • General office personnel
 7 Hours

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