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Course Outline

Overview

  • A concise introduction to AI and its growing importance in contemporary professional environments.

Foundations of Artificial Intelligence

  • Defining AI and tracing its historical development.
  • Core concepts including Machine Learning, Natural Language Processing, and Automation.
  • Real-world examples of AI deployment across diverse sectors.

AI in Routine Administrative Processes

  • Streamlining email operations with AI
    • Overview of available automation tools and platforms.
    • Techniques for drafting effective automated correspondence.
  • Leveraging AI for survey execution
    • Designing surveys and interpreting results.
    • Utilizing platforms for automated survey generation and response analysis.
  • Managing performance metrics via AI
    • Recognizing critical performance indicators (KPIs).
    • Employing tools for automated tracking and reporting.

Hands-On Session: AI Software and Utilities

  • Demonstration of widely used AI applications
    • Email automation solutions (e.g., Mailchimp, AI features in Microsoft Outlook).
    • Survey management platforms (e.g., SurveyMonkey, Google Forms with AI analysis).
    • Metrics tracking suites (e.g., Tableau, Power BI).
  • Interactive activities allowing participants to experiment with AI tools.

Record Keeping and Verification with AI

  • Automating record management
    • AI-driven document management systems.
    • Utilities for digital archiving and automated filing.
  • Optimizing manual verification workflows
    • AI utilities for data integrity checks and error detection.
    • Practical scenarios and tool demonstrations.

Recap and Future Directions

Requirements

  • Proficiency with standard computer usage and operating systems.
  • Prior experience handling daily administrative responsibilities.

Target Audience

  • Administrative staff and operatives.
 7 Hours

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