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 Duration 7 hours

Course Outline

Fundamentals of Artificial Intelligence

  • Distinguishing the true capabilities and limitations of AI
  • Core principles: automation, machine learning, and natural language processing
  • Illustrations of AI tools supporting everyday business activities

Integrating AI into Daily Operations

  • Advantages of AI in administrative and analytical processes
  • Overview of leading AI productivity tools (including ChatGPT, Copilot, and Bard)
  • Practical case studies in finance, logistics, and managerial support

Applied ChatGPT Strategies

  • Drafting professional correspondence and formal reports
  • Condensing complex information and creating structured meeting summaries
  • Facilitating creative brainstorming and concept development via prompts

Optimizing Productivity with Microsoft Copilot

  • Syncing Copilot with the Microsoft 365 ecosystem (Word, Excel, Outlook)
  • Streamlining document generation and data interpretation
  • Utilizing AI for collaborative support in meetings and presentations

Advanced Automation and Prompt Engineering

  • Techniques for crafting precise prompts to achieve accurate AI outputs
  • Developing automation logic using natural language inputs
  • Workflow models for standardizing repetitive administrative duties

Ethical AI Application and Data Security

  • Recognizing AI constraints to prevent excessive dependency
  • Protocols for managing confidential data and safeguarding privacy
  • Aligning AI usage with ethical standards and company policies

Interactive Practical Sessions

  • Scenario-based tasks utilizing ChatGPT and Copilot
  • Group activities focused on spotting automation potential
  • Formulating a roadmap for responsible AI implementation

Concluding Review and Future Directions

Requirements

  • Fundamental knowledge of standard office suites and digital utilities
  • Familiarity with routine digital interactions within the workplace
  • A desire to boost efficiency through the adoption of new technologies

Target Audience

  • Non-technical staff across various sectors (finance, logistics, administration, trading, etc.)
  • Department heads and team leaders
  • Professionals aiming to deploy AI tools with both safety and operational efficiency

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