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Duration 7 hours
Course Outline
Grasping Artificial Intelligence
- Defining AI: Key definitions and practical examples
- Categories of AI: Ranging from automation to machine learning
- The influence of AI on business operations
AI in Business Process Automation
- How AI drives digital transformation
- AI uses in accounting, HR, procurement, and customer support
- Grasping process automation and smart workflows
Discovering AI Tools for Administrative Roles
- Introduction to prevalent AI tools (chatbots, document automation, predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Demonstrations of easily accessible AI solutions
AI in Data Management and Decision-Making
- AI and data: How intelligent systems utilize information
- Enhancing decisions through AI-driven insights
- Understanding data privacy and ethical AI practices
Integrating AI with ERP and Automation Systems
- Enhancing ERP capabilities with AI
- AI integration examples in procurement, finance, and HR modules
- Getting ready for AI-led digital transformation
Practical Application
- Employing AI-enabled office tools for everyday tasks
- Streamlining basic workflows using available platforms
- Group activities: Spotting automation potential in the workplace
Best Practices and the Future of AI in Business
- Building a mindset of digital innovation
- Ethical considerations and responsible AI implementation
- Adjusting to AI-driven shifts in the work environment
Recap and Path Forward
Requirements
- Fundamental computer proficiency
- Working knowledge of office software (e.g., Excel, Word, email clients)
- A keen interest in exploring how AI aids business process automation
Target Audience
- Administrative personnel in various departments
- Managers and team leads
- Professionals aiming to comprehend AI’s role in daily business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation