Get in Touch
 Duration 7 hours

Course Outline

Introduction to ChatGPT in the Public Sector

  • Understanding ChatGPT and its underlying mechanisms
  • Applications within government operational workflows
  • Key strengths, limitations, and ethical usage guidelines

Writing and Refining Official Communications

  • Creating initial drafts for memos, emails, and reports
  • Enhancing tone, clarity, and plain language usage
  • Adjusting content for various audiences and formats

Summarization and Data Extraction

  • Condensing extensive policy or research documentation
  • Identifying critical points and actionable items
  • Organizing summaries for briefings and meetings

Prompt Engineering for Government Applications

  • Foundational and advanced prompting strategies
  • Effective use of examples and role-based instructions
  • Developing reusable prompt templates for repetitive tasks

Translation and Multilingual Capabilities

  • Translating internal and external communications
  • Sustaining professional tone across different languages
  • Leveraging ChatGPT for inclusive and accessible language

Productivity and Task Automation

  • Ideation and brainstorming for new initiatives
  • Generating content from structured data sources (e.g., tables)
  • Creating outlines for presentation decks or briefings

Compliance, Security, and Ethical Standards

  • Assessing data privacy and information sharing risks
  • Adhering to internal AI and IT policy frameworks
  • Fostering public trust through responsible AI adoption

Conclusion and Future Steps

Requirements

  • Basic proficiency with digital tools common in public sector settings
  • No previous experience with AI or ChatGPT is necessary
  • Prior familiarity with creating, reviewing, or managing official communications is advantageous

Target Audience

  • Public service teams and administrative specialists
  • Policy analysts and government communication officers
  • Personnel aiming to enhance productivity through AI-enabled tools

Number of participants


Price per participant

Testimonials (1)

Upcoming Courses

Related Categories