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Course Outline
Introduction to Copilot in the Public Sector
- An overview of Microsoft 365 Copilot and its operational mechanics.
- Key use cases for AI integration within Microsoft applications for the public sector.
- Clarifying Copilot’s data sources and security boundaries.
Document Management in Word
- Drafting policy memos, letters, and formal reports.
- Refining, summarizing, and clarifying written language.
- Transforming bullet points or tables into structured content.
Email and Calendar Support in Outlook
- Accelerating email composition and responses using Copilot.
- Streamlining meeting scheduling and drafting follow-up notes.
- Condensing lengthy email threads and highlighting critical points.
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets in plain language.
- Generating charts, summaries, and visual insights.
- Utilizing Copilot to identify trends or answer specific data queries.
Copilot for Meetings and Presentations
- Creating meeting summaries and action items within Teams.
- Developing PowerPoint presentation drafts from concise notes.
- Converting meeting transcripts into briefs or reports.
Prompting Strategies and Custom Scenarios
- Crafting effective prompts to ensure consistent results.
- Adapting prompts to match your department’s tone and specific requirements.
- Reusing prompt templates for recurring tasks.
Responsible Use in Government Contexts
- Upholding confidentiality, oversight, and appropriate usage.
- Aligning with internal policies and IT governance standards.
- Fostering trust through the ethical application of AI in public service.
Summary and Next Steps
Requirements
- Proficiency in core Microsoft 365 applications, including Word, Outlook, and Excel.
- Familiarity with standard public sector duties such as reporting, communication, and documentation.
- No prior background in AI or Copilot is necessary.
Target Audience
- Government employees utilizing Microsoft Office for daily operations.
- Administrative teams responsible for communication, documentation, and reporting.
- Policy and program staff looking to boost productivity through AI assistance.
7 Hours
Testimonials (1)
i already have some reports that i know, i will use some of the prompts that looked at today