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Course Outline

Introduction to Copilot in the Public Sector

  • An overview of Microsoft 365 Copilot and its operational mechanics.
  • Key use cases for AI integration within Microsoft applications for the public sector.
  • Clarifying Copilot’s data sources and security boundaries.

Document Management in Word

  • Drafting policy memos, letters, and formal reports.
  • Refining, summarizing, and clarifying written language.
  • Transforming bullet points or tables into structured content.

Email and Calendar Support in Outlook

  • Accelerating email composition and responses using Copilot.
  • Streamlining meeting scheduling and drafting follow-up notes.
  • Condensing lengthy email threads and highlighting critical points.

Data Analysis and Reporting in Excel

  • Interpreting complex spreadsheets in plain language.
  • Generating charts, summaries, and visual insights.
  • Utilizing Copilot to identify trends or answer specific data queries.

Copilot for Meetings and Presentations

  • Creating meeting summaries and action items within Teams.
  • Developing PowerPoint presentation drafts from concise notes.
  • Converting meeting transcripts into briefs or reports.

Prompting Strategies and Custom Scenarios

  • Crafting effective prompts to ensure consistent results.
  • Adapting prompts to match your department’s tone and specific requirements.
  • Reusing prompt templates for recurring tasks.

Responsible Use in Government Contexts

  • Upholding confidentiality, oversight, and appropriate usage.
  • Aligning with internal policies and IT governance standards.
  • Fostering trust through the ethical application of AI in public service.

Summary and Next Steps

Requirements

  • Proficiency in core Microsoft 365 applications, including Word, Outlook, and Excel.
  • Familiarity with standard public sector duties such as reporting, communication, and documentation.
  • No prior background in AI or Copilot is necessary.

Target Audience

  • Government employees utilizing Microsoft Office for daily operations.
  • Administrative teams responsible for communication, documentation, and reporting.
  • Policy and program staff looking to boost productivity through AI assistance.
 7 Hours

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