Course Outline
AI Fundamentals in the Administrative Setting
- Defining AI and its relevance to administrative functions
- An introduction to ChatGPT, Copilot, and Gemini
- Considerations regarding data privacy and security in AI adoption
Content Development and Refinement via AI
- Composing and polishing professional correspondence
- Condensing meeting notes and extensive documentation
- Accelerating the creation of reports, proposals, and internal memos
Calendar Management and Task Organization with AI
- Utilizing AI for calendar coordination and meeting scheduling
- Preparing agendas and subsequent follow-up communications
- Establishing alerts and task lists through Copilot or Gemini integrations
Advanced Prompt Engineering and Interaction
- Crafting high-quality prompts to achieve optimal outcomes
- Modifying tone, writing style, and document formatting
- Refining and adjusting AI-generated responses
Multilingual Capabilities and Accessible Communication
- Utilizing AI for text translation tasks
- Developing inclusive and accessible messaging
- Accommodating diverse audiences through language adjustments
Public Sector Applications and Case Studies
- Illustrative examples of AI-integrated processes in government settings
- Regulatory frameworks and guidelines for AI use in public administration
- Strategies for keeping current with evolving tool capabilities
Recap and Action Planning
Requirements
- Foundational digital skills and experience with standard office applications (such as Microsoft Word, Excel, and email platforms)
- Proficiency in navigating web-based platforms
- No previous background in artificial intelligence is necessary
Target Audience
- Administrative support staff
- Professional administrators
- Public sector operations teams
Testimonials (7)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
i liked the clear explanations and the examples used during the training was useful and also relatable.
SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Learning more about how to use AI responsibly
Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
I like that I obtained more knowledge with regards to AI that I never had .
ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Merging different data to give you one document.
Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Knowledge of AI
Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)
Training and examples