Salesforce for Sales and Administration Training Course

This live, instructor-led training, delivered in Thailand (either online or on-site), is tailored for intermediate-level marketing analysts and professionals looking to sharpen their Pardot expertise. The curriculum emphasizes advanced reporting techniques, dashboard development, and refined engagement strategies.

By the conclusion of this course, learners will be equipped to:

• Enhance Pardot’s capability for advanced email marketing and engagement tactics.
• Develop and analyze sophisticated reports and interactive dashboards.
• Improve prospect assignment workflows and engagement program effectiveness.
• Leverage dynamic content and custom redirects to boost overall campaign performance.

This live, instructor-led training conducted in Thailand (either online or onsite) is designed for web developers aiming to develop real-time applications using Salesforce Development.

By the conclusion of this training, participants will have the capability to:

• Construct real-time applications utilizing the Apex programming language.
• Develop test classes in Apex to improve code coverage in Salesforce.
• Build and apply REST and SOAP web services using Apex.

This instructor-led live training, delivered in Thailand (online or onsite), targets intermediate developers who aim to acquire the skills necessary to design, develop, and deploy responsive and dynamic email templates aligned with various Salesforce marketing campaigns.

By the end of this training, participants will be able to:

• Apply HTML5 and CSS3 to build responsive, accessible, and interactive email templates that ensure optimal performance across different devices and email clients within the Salesforce platform.
• Integrate Salesforce data to create personalized and engaging email experiences.
• Execute testing, deployment, and analysis of email campaigns within Salesforce, utilizing analytics to refine strategies and boost long-term performance and engagement.

This live, instructor-led training, available online or onsite, is designed for marketing staff, sales teams, and customer service representatives. It focuses on setting up, managing, and monitoring Salesforce to effectively utilize its capabilities for better customer service.

By the end of this training, participants will be able to:

• Set up their Salesforce account to manage profiles, track activities, customize views and layouts, and personalize settings.
• Utilize Salesforce features and tools to attract, acquire, and serve existing and potential customers.
• Create reports and dashboards to generate useful analytics and insights for the business.

This live, instructor-led training in Thailand (available online or onsite) is tailored for administrators seeking to leverage Salesforce Lightning for web application development.

By the end of this program, participants will gain the ability to:

• Construct responsive applications utilizing Salesforce Lightning.
• Develop applications with minimal or no coding.
• Build a Lightning application from scratch.

This live, instructor-led training in Thailand (delivered online or onsite) is designed for intermediate marketing professionals aiming to acquire the proficiency needed to utilize Salesforce Marketing Cloud effectively for comprehensive digital marketing and customer engagement strategies.

By the conclusion of this program, participants will be able to:

• Comprehend the features, capabilities, and architecture of Salesforce Marketing Cloud.
• Create, manage, and optimize email, social, mobile, and advertising campaigns using Marketing Cloud.
• Manage data within Marketing Cloud, build segmented audiences, and leverage data for precise marketing efforts.

This live, instructor-led session, held in Thailand (either online or onsite), is designed for sales professionals at the beginner to intermediate level. It empowers users to apply Salesforce for managing leads, opportunities, accounts, and customer touchpoints, with the goal of improving close rates and driving sales growth.

By the conclusion of this program, participants will be capable of:

• Efficiently navigating the Salesforce Sales Cloud interface.
• Overseeing the full lifecycle of leads, contacts, accounts, and opportunities.
• Applying Salesforce tools to optimize workflows and track key performance indicators.
• Interpreting reports and dashboards to gain a deeper understanding of the sales pipeline.