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Course Outline

Introduction to Design Thinking

  • Defining Design Thinking
  • The value of human-centered design
  • The historical development and evolution of Design Thinking
  • Real-world examples and case studies

The Stages of Design Thinking

  • Empathize: Gaining insight into user needs
  • Define: Clearly framing the challenge
  • Ideate: Exploring creative solutions
  • Prototype: Creating tangible models
  • Test: Validating solutions and refining through iteration

Techniques and Tools for Design Thinking

  • User research methods (interviews, surveys, and observation)
  • Creating empathy maps and customer journey maps
  • Brainstorming and mind-mapping strategies
  • Tools and methods for prototyping
  • Establishing feedback loops and iterative processes

Applying Design Thinking in Professional Settings

  • Addressing internal organizational challenges using Design Thinking
  • Fostering team collaboration and creative problem-solving
  • Optimizing workflows to increase productivity
  • Embedding Design Thinking into product and service innovation

Capstone Workshop and Evaluation

  • Group project: Tackling a real-world issue using Design Thinking
  • Presentations and peer feedback sessions
  • Final assessment to verify acquired knowledge

Wrap-up and Future Directions

Requirements

  • A foundational grasp of business workflows and problem-solving approaches
  • Experience collaborating in teams and on cross-functional initiatives

Target Audience

  • Business professionals
  • Project managers
  • Teams focused on innovation and strategy
  • Product developers
 24 Hours

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