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 Duration 14 hours

Course Outline

Module 1: AI Foundations in Sales

  • Understanding AI and its transformative impact on the commercial sector
  • Essential AI tools and concepts for sales teams
  • Real-world examples: identifying where AI delivers immediate value in sales processes

Module 2: Enhancing Productivity with AI

  • Automating repetitive administrative and communication tasks
  • Leveraging AI assistants and chatbots for both internal and external engagement
  • Utilizing templates and prompt structures for common sales communications and follow-ups

Module 3: Data Readiness and Market Intelligence

  • Preparing sales and market data for analysis (including cleaning, enrichment, and integration)
  • Employing Excel and ChatGPT to derive insights and consolidate qualitative data
  • Introduction to Power BI for dataset linkage and rapid report generation

Module 4: Predictive Analytics for Sales and Market Trends

  • Basic forecasting techniques and their application to short-term demand (1–4 weeks)
  • Utilizing Excel’s native forecasting and AI-assisted capabilities
  • Interpreting model results and communicating uncertainty to stakeholders effectively

Module 5: Market Entry Strategies and Competitive Analysis

  • Applying AI for competitive intelligence and market monitoring
  • Customer segmentation and account prioritization using AI-driven heuristics
  • Practical case study: extracting competitive keywords, positioning strategies, and opportunity signals

Module 6: Developing Dashboards and Visual Reporting

  • Design principles for effective sales and market dashboards
  • Practical application: creating Power BI visuals for sales KPIs, pipeline health, and market trends
  • Integrating narrative insights through AI-generated summaries and key highlights

Module 7: Practical Implementation and Case Studies

  • Real-world use cases from major corporations and SMEs
  • Discussion: mapping similar strategies to participants' specific business contexts
  • Group activity: adapting a case study to your operational environment

Module 8: Practical Session — Constructing a Simple Workflow

  • Guided practice using ChatGPT, Excel (with AI features), and Power BI on sample data
  • End-to-end exercise: data ingestion → insight generation → dashboard creation → action checklist
  • Workflow presentations and peer review

Module 9: Implementation and Future Roadmap

  • A checklist for rolling out AI workflows in sales teams (covering data, roles, and governance)
  • Quick-start templates, prompts, and dashboard packs for participant reuse
  • A roadmap for scaling AI-assisted sales practices and measuring impact

Requirements

  • A solid understanding of fundamental sales and marketing principles
  • Proficiency in using Excel or similar spreadsheet applications for data management
  • Basic knowledge of dashboards or reporting tools is beneficial but not mandatory

Target Audience

  • Sales specialists and account managers
  • Marketing analysts and business development personnel
  • Product managers, commercial strategists, and key decision-makers

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