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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Establishing academic, institutional, and brand positioning
  • Employing AI to draft persona-focused web, email, and social media content
  • Maintaining editing standards, quality control, and brand voice consistency using AI tools

Public Relations and Reputation Management

  • Tracking online reputation using AI-powered listening tools
  • Proactive PR strategies: utilizing AI for media outreach and press material drafting
  • Crisis planning and response protocols supported by AI-generated alerts

Digital Marketing Optimization and Analytics

  • Segmentation and targeting through ML-based clustering techniques
  • Campaign A/B testing, uplift modeling, and attribution analytics
  • Workflows for automated creative testing and budget optimization

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery
  • Designing microcredentials, blended learning offerings, and AI-enabled services
  • Rapid prototyping and pilot evaluation frameworks

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student services
  • Communicating program value using AI-generated evidence and outcome data
  • Developing partnership models with industry leaders and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal buy-in for AI initiatives
  • Addressing training needs, governance structures, and ethical considerations for AI use
  • Creating roadmaps for capability building and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI for logistics and personalization
  • Implementing school engagement strategies and relationship mapping using AI insights
  • Assessing event impact and follow-up conversion rates through analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design exercise: defining objectives, tools, KPIs, and rollout plans
  • Presenting the strategic plan and receiving peer feedback
  • Developing an implementation roadmap and identifying quick wins

Summary and Next Steps

Requirements

  • Foundational knowledge of core marketing concepts
  • Familiarity with digital channels is advantageous
  • A willingness to embrace AI-driven tools and workflows

Target Audience

  • Marketing managers in higher education institutions
  • Heads of institutional communications and public relations
  • Program directors and innovation teams

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