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Duration 14 hours
Course Outline
Introduction to OpenUEM
- General view of endpoint management and the specific features offered by OpenUEM
- Grasping the lifecycle of endpoints and core management principles
- Setting up the laboratory and preparing the testing environment
OpenUEM Setup & Configuration
- Installation of OpenUEM server components
- Deployment of agents to devices running Windows, macOS, and Linux
- Adjustment of network parameters and security protocols
Endpoint Registration & Structure
- Adding endpoints to the OpenUEM console
- Categorizing and organizing devices for streamlined management
- Assignment of roles and permissions for administrative users
Core Device Administration
- Distribution of applications and updates to managed devices
- Establishment of policies and compliance configurations
- Monitoring the operational status and activity of devices
Patch Administration & Automation
- Planning schedules for updates and automated patch distribution
- Testing and verifying software deployment results
- Recommended practices for maintaining endpoint security and compliance
Reporting & Issue Resolution
- Creation of reports detailing device status and user activity
- Basic troubleshooting techniques for frequent endpoint issues
- Integration of monitoring alerts for proactive management strategies
Capstone Project & Practical Tasks
- Practical laboratory exercise: registering devices, deploying updates, and monitoring endpoints
- Scenario-based activities designed to reinforce key concepts
- Analysis and discussion of laboratory outcomes
Recap and Future Directions
Requirements
- A solid grasp of fundamental IT support principles
- Practical experience with endpoint devices and various operating systems
- Basic knowledge of networking and device configuration procedures
Target Audience
- IT support team members
- Technical helpdesk representatives
- Entry-level system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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