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Course Outline

Business Goals and Objectives
Core Business Principles from a Business Perspective

  • fundamentals of business,
  • strategic planning
  • planning and goal definition
  • project management
  • marketing
  • human resources
  • finance

Business Process Concepts and Fundamentals
Key Aspects of Business Processes:

  • identifying and discovering business processes
  • process characteristics
  • comparing as-is and to-be processes
  • hierarchy in business process modeling
  • aligning business processes with goals and objectives

Business Process Management Concepts and Fundamentals
Essentials of Business Process Management:

  • functional versus process-centric organizational structures
  • approaches to process management
  • evolution in process management
  • roles and responsibilities of stakeholders
  • tools that facilitate process management

Business Motivation Modeling
Business Modeling Essentials - Components of the Business Motivational Model:

  • business vision
  • goals and objectives
  • means and ends
  • mission
  • strategies and tactics
  • key aspects of business modeling

Business Process Modeling Concepts
Fundamentals of Business Process Modeling:

  • Basics of BPMN
  • definitions and applications of all BPMN elements within descriptive and analytic conformance subclasses
  • activities;
  • grouping model components

Business Process Modeling Skills
Practical Business Process Modeling Skills:

  • brief scenarios presented as BPMN diagrams or concise descriptions
  • BPMN elements specified in descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Insight into Industry Reference Models and Quality, Metrics, and Governance Frameworks:

  • overview of various industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma and Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A foundational understanding of business processes.

 28 Hours

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