Course Outline
Introduction to MSP and Programme Thinking
- Distinguishing between programs and projects and understanding the value of program management
- Core MSP principles and the concept of transformational flow
- Overview of the programme lifecycle: identification, definition, and benefit management
Programme Governance and Structure
- Defining programme structure, roles, and responsibilities (including SRO, Programme Manager, and Board)
- Establishing the Programme Management Office (PgMO)
- Defining decision-making processes, reporting lines, and escalation protocols
Vision, Blueprint, and Benefits Management
- Articulating vision and strategic outcomes
- Developing the blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Programme Planning and Delivery Strategy
- Developing the program plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies and sequencing
- Addressing scheduling, resource allocation, and capacity planning
Stakeholder Engagement and Communication
- Analysing stakeholders and developing engagement strategies
- Planning communication and fostering change readiness
- Addressing resistance and strengthening sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating programme-level risks and issues
- Defining assurance roles, internal/external assurance, and audit preparation
- Developing contingency plans and providing decision support
Financials, Benefits Realisation, and Value Management
- Building the business case and implementing financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Managing cost control, forecasting, and rebaselining
Quality, Configuration, and Change Control
- Applying quality management approaches at the program level
- Implementing configuration management and change control across projects
- Utilising standards, templates, and knowledge management for consistency
Transition to Business-as-Usual and Programme Closure
- Planning handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and documentation
- Integrating outcomes into business-as-usual processes
Practical Workshop and Case Study
- Scenario exercise: Designing a program governance model and benefits map
- Group presentations with peer and instructor feedback
- Creating an action plan to apply MSP practices within participants' organisations
Summary and Next Steps
Requirements
- A solid grasp of project management fundamentals
- Practical experience in project or program environments
- Knowledge of organisational change concepts
Target Audience
- Current and aspiring Programme Managers
- Sponsors, Senior Responsible Owners (SROs), and Portfolio Managers
- Programme Office staff, Change Managers, and Delivery Leads
Testimonials (2)
I am well equipped to start using the clickup app back home. This is exactly what I wished for, my expectations are met.
William Paddy Mailloux - Ouje-Bougoumou Cree Nation
Course - ClickUp Fundamentals
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
