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 Duration 21 hours (3 days)

Course Outline

Introduction to MSP and Programme Mindset

  • Distinguishing programs from projects and understanding the value added by program management
  • Core MSP principles and the concept of transformational flow
  • Overview of the programme lifecycle: identification, definition, and benefits management

Programme Governance and Organizational Structure

  • Defining programme structure, roles, and accountability (SRO, Programme Manager, Board)
  • Establishing a Programme Management Office (PgMO)
  • Setting up decision-making processes, reporting lines, and escalation pathways

Vision, Blueprint, and Benefits Management

  • Articulating the vision and defining strategic outcomes
  • Developing the blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Strategy

  • Formulating the program plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies, and determining sequence
  • Scheduling, resource allocation, and capacity planning considerations

Stakeholder Engagement and Communication

  • Conducting stakeholder analysis and developing engagement strategies
  • Planning communications and preparing for change
  • Addressing resistance and strengthening sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, internal/external assurance, and audit preparation
  • Developing contingency plans and decision support mechanisms

Financials, Benefits Realisation, and Value Management

  • Developing the business case and financial governance frameworks
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Cost management, forecasting, and rebaselining procedures

Quality, Configuration, and Change Control

  • Applying quality management approaches suitable for programs
  • Managing configuration and change control across multiple projects
  • Utilizing standards, templates, and knowledge management for consistency

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, long-term sustainment, and operational acceptance
  • Executing closure activities: benefits review, lessons learned, and final documentation
  • Integrating results into business-as-usual operations

Practical Workshop and Case Study

  • Scenario-based exercise: Designing a program governance model and benefits map
  • Group presentations with feedback from peers and the instructor
  • Developing an action plan to apply MSP practices within participants' organizations

Summary and Next Steps

Requirements

  • A solid grasp of fundamental project management concepts
  • Practical experience within project or program settings
  • Awareness of organizational change management principles

Target Audience

  • Current and aspiring programme managers
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • Programme office personnel, change managers, and delivery leads

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