Course Outline
Introduction to JIRA
- An overview of JIRA and its core features.
- Insights into why teams choose JIRA for project management.
Installing and Configuring JIRA
- A step-by-step guide to installing JIRA.
- Essential configuration settings.
Exploring JIRA Features and Architecture
- Becoming familiar with the user interface and key sections of a standard JIRA instance.
- Gaining an understanding of the architecture supporting JIRA's workflows, statuses, and issue types.
Creating a JIRA Project
- Setting up new projects.
- Defining project categories, priorities, and other key configurations.
Managing Tests
- An introduction to test management within JIRA.
- Creating and executing tests related to specific issues.
Managing Issues (Tickets)
- Understanding the concept of an issue or ticket in the context of JIRA.
- Adding, editing, duplicating, linking, and prioritizing tickets.
Performing Searches
- Basic search capabilities within JIRA.
- An introduction to JIRA Query Language (JQL) for advanced search functions.
Introduction to Reports
- The role of reports in effective project management.
- Creating and utilizing various types of reports in JIRA.
Best Practices
- Tips for using JIRA efficiently.
- Guidelines for effective issue tracking and project management in a team environment.
Troubleshooting Common Problems
- Addressing typical issues users may encounter while working with JIRA.
Summary and Conclusion
- A review of the key points covered during the training.
- Q&A session.
Requirements
- While prior experience with issue tracking systems is beneficial, it is not a mandatory requirement.
Target Audience
- End-users new to the JIRA platform.
Testimonials (7)
The tool, the trainer’s expertise, and the option to conduct the session remotely
Marina Dos Santos - Olisipo
Course - JIRA for Beginners
Getting to know the needs of the company and the structure
Gesur - Technosoft
Course - JIRA for Beginners
I liked being able to ad-hoc explore different solutions to needs we have, so the general lessons were easily switched up to specialize for our needs.
Devin - Curberg.net
Course - JIRA for Beginners
Finding out new things that Jira could do that I did not know about.
Glen - Curberg.net
Course - JIRA for Beginners
Loved the casual approach and the conversations about experiences and how they relate to preparing our Jira instance
Chad - Curberg.net
Course - JIRA for Beginners
The relation between training and how the team uses Service and PM Projects. Jamie made learning fun and challenged the team and I to consider an agile approach in the way we plan and manger our work. (KUDOS! well done)
Halai Aviles - Curberg.net
Course - JIRA for Beginners
The trainers knowledge and ability to answer all of our questions for various scenarios
