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Course Outline
Module 1: Overview and Architecture of Microsoft Teams
- Core Teams components and associated services
- Teams architecture and key dependencies
- Role-based access control and administration
Module 2: Managing Teams Collaboration Experiences
- Creation and management of Teams, channels, and chats
- Setting up meeting policies and user experiences
- App integrations and lifecycle management
Module 3: Teams Phone and Voice Solutions
- Foundations of Teams Phone and its architecture
- Configuration of calling plans and direct routing
- Management of devices, dial plans, and emergency calling features
Module 4: Governance, Security, and Compliance
- Teams policies, governance models, and lifecycle strategies
- Implementation of security and compliance configurations
- Audit trails, reporting, and continuous compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and utilization metrics
- Diagnosing and resolving issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance optimization
Module 6: Advanced Configuration and Integration
- Integrating Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment scenarios
- Using automation and PowerShell for Teams administration
Module 7: Exam Preparation and Certification Readiness
- Overview of MS-721 exam objectives
- Analysis of exam structure, format, and question types
- Practice tests and review sessions
- Study resources, tips, and strategies for exam success
Summary and Recommended Next Steps
Requirements
- A solid understanding of Microsoft 365 services and administrative functions
- Practical experience with core Microsoft Teams functionalities
- Foundational knowledge of networking and identity concepts
Target Audience
- Microsoft Teams Administrators
- Collaboration System Engineers
- IT professionals responsible for managing Microsoft 365 communications
35 Hours
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic