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Duration 35 hours
Course Outline
Module 1: Microsoft Teams Overview and Architecture
- Key Teams components and underlying services
- Teams infrastructure and interdependencies
- Role-based access control and administrative roles
Module 2: Managing Teams Collaboration Experiences
- Creating and administering Teams, channels, and chats
- Setting up meeting policies and user experiences
- Managing apps, integrations, and product lifecycles
Module 3: Teams Phone and Voice Solutions
- Core concepts and architecture of Teams Phone
- Configuring calling plans and direct routing
- Managing devices, dial plans, and emergency calling procedures
Module 4: Governance, Security, and Compliance
- Defining Teams policies, governance models, and lifecycles
- Applying security and compliance settings
- Conducting audits, reporting, and compliance monitoring
Module 5: Monitoring and Troubleshooting Teams
- Tracking Teams service health and utilization metrics
- Diagnosing issues related to meetings, voice, and collaboration
- Utilizing reporting tools and analytics for performance enhancement
Module 6: Advanced Configuration and Integration
- Connecting Teams with Microsoft 365 and third-party applications
- Considerations for hybrid deployment scenarios
- Automating administration using PowerShell
Module 7: Exam Preparation and Certification Readiness
- Review of MS-721 exam objectives
- Understanding exam structure, format, and question styles
- Working through practice questions and review sessions
- Utilizing study resources and strategies for exam success
Summary and Next Steps
Requirements
- Foundational knowledge of Microsoft 365 services and administrative tasks
- Practical experience with core Microsoft Teams features
- Basic understanding of networking and identity management concepts
Target Audience
- Microsoft Teams administrators
- Collaboration systems engineers
- IT specialists responsible for Microsoft 365 communications
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
