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Duration 14 hours
Course Outline
Introduction to Maximo Assignment Manager
- The purpose and core capabilities of Assignment Manager.
- Role-based workflows designed for dispatch and supervision.
- Key interface elements and navigation techniques.
Managing Labor Availability
- Creating labor records and defining qualifications.
- Monitoring availability and tracking absences.
- Interpreting labor utilization views.
Configuring Crafts, Crews, and Shifts
- Establishing crafts and defining skill levels.
- Setting up crews and managing crew composition.
- Administering shift calendars and work periods.
Work Assignment via GS and Scheduler
- An overview of the Graphical Scheduling and Scheduler tools.
- Identifying and selecting work orders for assignment.
- Synchronizing updates across scheduling applications.
Executing Daily Planned Schedules
- Dispatching work orders to technicians.
- Tracking task progress and status updates.
- Modifying assignments during daily operations.
Work Blocking, Reassignments, and Exception Management
- Identifying and resolving work conflicts.
- Reassigning tasks in response to resource changes.
- Mitigating the impact of unexpected disruptions or delays.
Real-World Operational Scenarios
- Simulating a complete real-world dispatch cycle.
- Balancing workload distribution across labor and crews.
- Addressing emergent operational priorities.
Practical Exercises with BART Sample Data
- Working with imported BART datasets.
- Implementing assignment workflows from start to finish.
- Conducting scenario-based troubleshooting activities.
Conclusion and Future Steps
Requirements
- A foundational understanding of maintenance operations.
- Practical experience with work management processes.
- A basic familiarity with scheduling concepts.
Target Audience
- Foreworkers.
- Supervisors.
- Dispatch staff.
Testimonials (1)
informative with good SME knowledge from trainer, ran through good topics and examples
