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Duration 7 hours
Course Outline
Introduction to the EU AI Act
- The purpose and scope of the regulation
- Key definitions relevant to end users
- High-level obligations for both organizations and individuals
Understanding Article 4: Prohibited AI Practices
- The specific prohibitions under Article 4 and their rationale
- Concrete examples of prohibited practices within workplace tools
- Methods for identifying potential violations during everyday use
Your Role and Responsibilities
- Expected behaviors when utilizing AI systems
- The impact of individual actions on organizational compliance
- Basics of privacy and data handling for end users
Safe Use of AI Tools
- Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools
- AI limitations and criteria for seeking human intervention
- Identifying and reporting biased or harmful outputs
Incident Reporting and Escalation
- Defining an incident or a suspected prohibited practice
- The step-by-step workflow for reporting incidents
- Essential templates and evidence to collect
Record-Keeping and Simple Evidence Collection
- Minimal records that end users should maintain
- How to complete basic logs and checklists
- Procedures for handing records to auditors and compliance teams
Practical Scenarios and Exercises
- Interactive scenario: Identifying a prohibited practice in a mock system
- Exercise: Filing an incident report and assembling supporting evidence
- Group discussion: Best practices for responding to ambiguous AI outputs
Assessments and Certification
- A short knowledge check to verify understanding
- Practical task: Completing a sample incident report
- A certificate of completion for attendees who meet the pass criteria
Summary and Next Steps
Requirements
- A foundational understanding of basic workplace technology
- Familiarity with your organization's IT and data usage policies
- A willingness to actively participate in scenario-based exercises
Audience
- End users who regularly interact with AI systems
- Operational staff tasked with adhering to AI usage procedures
- Non-technical stakeholders who need to identify prohibited AI practices