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Course Outline

  • Introduction to DevOps
    • What is DevOps?
    • The Importance of DevOps
  • Foundational DevOps Principles
    • The Three Ways
    • Flow (The First Way)
    • The Theory of Constraints
    • Feedback (The Second Way)
    • Continuous Learning & Experimentation (The Third Way)
    • Chaos Engineering
    • Building Learning Organizations
  • Essential DevOps Practices
    • Continuous Delivery
    • Site Reliability & Resilience Engineering
    • DevSecOps
    • ChatOps
    • Kanban
  • Business and Technology Frameworks
    • Agile
    • ITSM
    • Lean
    • Safety Culture
    • Learning Organizations
    • Sociocracy/Holacracy
    • Continuous Funding
  • Culture, Behaviors & Operating Models
    • Understanding Organizational Culture
    • Behavioral Frameworks
    • Organizational Maturity Models
    • Target Operating Models
  • Automation & DevOps Toolchain Architecture
    • CI/CD
    • Cloud Computing
    • Containerization
    • Kubernetes
    • The DevOps Toolchain
  • Metrics, Measurement & Reporting
    • The Role of Metrics
    • Technical Metrics
    • Business Metrics
    • Measuring & Reporting Strategies
  • Collaboration, Knowledge Sharing & Evolution
    • Collaborative Platforms
    • Experiential Learning
    • DevOps Leadership
    • Adapting to Change

Requirements

RECOMMENDED BACKGROUND

Familiarity with IT terminology and relevant work experience in IT roles is advised.

TARGET AUDIENCE

This course is tailored for a wide range of professionals, including management, operations, developers, and QA/testing staff, specifically:

  • Individuals working in IT development, operations, or service management
  • Professionals seeking a foundational understanding of DevOps principles
  • IT staff operating within or entering Agile Service Design environments
  • Specific IT roles such as Automation Architects, Application Developers, Business Analysts, Business Managers, Business Stakeholders, Change Agents, Consultants, DevOps Consultants, DevOps Engineers, Infrastructure Architects, Integration Specialists, IT Directors, IT Managers, IT Operations, IT Team Leaders, Lean Coaches, Network Administrators, Operations Managers, Project Managers, Release Engineers, Software Developers, Software Testers/QA, System Administrators, Systems Engineers, System Integrators, and Tool Providers
 14 Hours

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