Celonis Training Course

Introduction to Process Mining

• Overview of process mining concepts.
• The critical role of data-driven strategies in optimizing business processes.
• Real-world use cases and the benefits they deliver across various industries.

Getting Started with Celonis

• Introducing the core capabilities of the Celonis platform.
• Learning how to navigate the Celonis user interface efficiently.
• An overview of key Celonis components, including event logs, process models, and dashboards.

Data Integration and Preparation

• Understanding event log structures and specific data requirements.
• Steps for connecting various data sources to Celonis.
• Techniques for data transformation and cleaning to ensure accuracy.

Process Discovery and Visualization

• Developing and interpreting process models.
• Utilizing the Celonis Model Viewer for clear process visualization.
• Identifying different process variants and pinpointing areas of inefficiency.

Process Analysis and KPIs

• Configuring Key Performance Indicators (KPIs) within Celonis.
• Conducting root cause analysis to understand process bottlenecks.
• Establishing benchmarks and thresholds to facilitate ongoing monitoring.

Action Engine and Process Automation

• An introduction to the Celonis Action Engine functionality.
• Methods for automating routine tasks and complex workflows.
• Integrating Celonis with external business applications such as ERP and CRM systems.

Building Custom Dashboards and Reports

• Tailoring dashboards to meet the needs of different stakeholder groups.
• Generating and distributing actionable reports.
• Configuring real-time monitoring systems and alert triggers.

Best Practices and Use Cases

• Examining real-world examples where Celonis has driven significant optimization.
• Applying best practices for long-term, sustainable process improvement.
• Open Q&A session and final wrap-up discussion.

Summary and Next Steps