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Duration 21 hours
Course Outline
Introduction
- Core principles of automation and an introduction to Visual TOM.
- Comparing Visual TOM with traditional scheduling tools.
- Overview of key features and platform architecture.
- The role of IT automation and orchestration in hybrid environments.
Understanding Visual TOM
- The lifecycle of automated IT tasks.
- Integrating Visual TOM across various systems and environments.
Deployment and Installation
- Selecting the optimal deployment architecture.
- Installing core Visual TOM components, including servers and agents.
- Managing processes, services, and directory structures.
Environment Configuration
- Establishing system prerequisites and network access requirements.
- Configuring user roles and access permissions.
- Setting up web access and portal configurations.
Designing and Orchestrating Workflows
- Fundamentals of the graphical designer and drag-and-drop workflow creation.
- Defining schedules, constraints, and event-based triggers.
- Implementing notifications, escalation paths, and acknowledgment workflows.
Monitoring, Dashboards, and Self-Service
- Leveraging visual dashboards for operational insights.
- Configuring self-service portals for business users.
Troubleshooting and Administration
- Providing Level-I and Level-II production support.
- Utilizing logs, diagnostic tools, and service stability checks.
Integrations and Extensions
- Utilizing REST APIs and automation triggers.
- Examples of integrations, including CI/CD pipelines and job-as-code.
Summary and Next Steps
Requirements
- Familiarity with IT operations concepts and workflow automation practices.
- Hands-on experience with system administration on Windows and/or Linux platforms.
- Basic knowledge of scripting or job scheduling is advantageous.
Target Audience
- IT Production and Automation Engineers
- Workflow and Orchestration Specialists
- Systems Administrators and Integration Professionals
Testimonials (1)
real life examples
