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Course Outline

1. GUIDING PRINCIPLES

Explore the fundamental principles of user-centred design

Gain an introduction to ISO 9241, a key standard in the field of usability

Understand the distinctions between usability and user experience

Learn to confidently identify user needs and objectives

2. USER RESEARCH

Identify the essential components of use

Develop effective interviewing techniques for target audiences

Distinguish between observation and interpretation

Collect and analyze high-quality user data

Refine your research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identify the potential users of your product or system

Create product personas and interpret their specific needs

Explain Hick’s Law and its relationship between the number of interface choices and cognitive load

Define and manage the key elements of user stories

4. MEASURING USABILITY

Define usability in terms of effectiveness, efficiency, and satisfaction

Utilize behavioral data to evaluate strong and weak design concepts

Select between design alternatives using A/B testing methods

Understand the significance of iterative design

5. INFORMATION ARCHITECTURE

Transform unstructured information into a coherent experience

Create seamless interactions between users and products or services

Organize, structure, and label content, functions, and features

Differentiate between implementation, mental, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for user interfaces

Clarify the concept of progressive disclosure

Differentiate between interaction design and information architecture

Recognize the importance of consistency in user interface design

7. VISUAL DESIGN

Design user interfaces that leverage universal principles of visual design

Evaluate effective and ineffective page layouts

Select the correct interactive controls in user interface design

Enhance research insights through the use of eye-tracking methodologies

8. INTERFACE PROTOTYPING

Choose between different prototyping types, such as paper and digital prototypes

Describe the differences between prototypes and sketches

Explore multiple design solutions before finalizing a specific approach

Practically sketch paper prototypes

9. USABILITY EVALUATION

Recall Jacob Nielsen’s usability heuristics and other key principles

Identify the various types of usability evaluations

Document data collected from usability evaluations

Assess system usability by applying usability heuristics.

Requirements

No specific prerequisites are required to join this course.

 28 Hours

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Price per participant

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