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Course Outline
Introduction to OpenText Exstream v16
- Survey of the structural elements within Exstream v16
- Exploring the multi-tenant architecture
OpenText Directory Services (OTDS)
- Overview of OTDS
- Key concepts in OTDS
Exstream Tools v16
- Examining Control Center functionalities and management features
- Supervisor, control, and additional web applications
- Applying Exstream utility tools
Exstream v16 Administration
- Managing Exstream for peak performance and security
- Deployment strategies for Exstream v16 applications
Exstream Design Manager/Designer v16
- Core principles of document design in Exstream
- Creating and designing documents with Exstream Design Manager/Designer
Exstream Communications Builder/Communications Server v16
- Constructing and overseeing communication workflows
- Formulating communication strategies and executing them within Exstream
Troubleshooting and Best Practices
- Diagnosing and resolving common issues
- Utilizing the portal for support and resources
Advanced Topics
- Migration processes explained
- Creating new workflows
- Adapting to Exstream v16 updates
- Managing and generating templates after updates
Summary and Next Steps
Requirements
- Fundamental familiarity with Customer Communication Management (CCM) principles
- Basics of IT infrastructure and database systems
Target Audience
- Project managers
- IT specialists
28 Hours
Testimonials (4)
Applicable topics and he spoke clearly and concisely.
Brandon - Aptus Court Reporting LLC
Course - Zoho CRM: Administration, Customization, and Operations
Opportunities to work at our pace, answered lots of questions, pleasant trainer
- Chester Beatty
Course - HubSpot CRM
the fact that it has folded our needs
mihaela
Course - Odoo for Managers
Exercises, and the fact that the trainer was able to answer all my questions.