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Course Outline

Introduction to OpenText Exstream v16

  • Survey of the structural elements within Exstream v16
  • Exploring the multi-tenant architecture

OpenText Directory Services (OTDS)

  • Overview of OTDS
  • Key concepts in OTDS

Exstream Tools v16

  • Examining Control Center functionalities and management features
  • Supervisor, control, and additional web applications
  • Applying Exstream utility tools

Exstream v16 Administration

  • Managing Exstream for peak performance and security
  • Deployment strategies for Exstream v16 applications

Exstream Design Manager/Designer v16

  • Core principles of document design in Exstream
  • Creating and designing documents with Exstream Design Manager/Designer

Exstream Communications Builder/Communications Server v16

  • Constructing and overseeing communication workflows
  • Formulating communication strategies and executing them within Exstream

Troubleshooting and Best Practices

  • Diagnosing and resolving common issues
  • Utilizing the portal for support and resources

Advanced Topics

  • Migration processes explained
  • Creating new workflows
  • Adapting to Exstream v16 updates
  • Managing and generating templates after updates

Summary and Next Steps

Requirements

  • Fundamental familiarity with Customer Communication Management (CCM) principles
  • Basics of IT infrastructure and database systems

Target Audience

  • Project managers
  • IT specialists
 28 Hours

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