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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core tenets of structured knowledge management.
- Designing scalable systems leveraging SharePoint and Teams.
- Utilizing metadata, version control, and document libraries effectively.
Developing and Interlinking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and associated document libraries.
- Applying metadata columns, content types, and lookup fields for organization.
- Structuring site hierarchies and enabling cross-site navigation.
Designing Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data streams to Power BI.
- Generating real-time dashboards to monitor knowledge assets.
- Defining KPIs and visual reports to drive data-informed insights.
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing cycles.
- Incorporating Teams notifications and adaptive cards for engagement.
- Constructing multi-step flows for end-to-end document lifecycle management.
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture.
- Synchronizing SharePoint pages, Lists, and Planner boards.
- Defining governance models, roles, and permission structures.
Sustaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance standards.
- Conducting periodic audits and refreshing metadata.
- Enhancing system performance while minimizing content duplication.
Best Practices for Knowledge Management in Microsoft 365
- Revisiting key principles of knowledge system architecture.
- Ensuring consistency and ease of discovery across all content.
- Driving user adoption and engagement through refined experience design.
Requirements
- Strong proficiency in core Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Practical experience in knowledge management strategies or content planning.
Target Audience
- Knowledge managers tasked with structuring comprehensive information repositories.
- Content strategists focused on developing interconnected knowledge ecosystems.
- IT specialists responsible for overseeing organizational knowledge assets within Microsoft 365.
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
