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Duration 14 hours
Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management
- Designing scalable systems leveraging SharePoint and Teams
- Utilizing metadata, versioning, and document libraries
Developing and Linking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Creating site hierarchies and enabling cross-site navigation
Designing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data into Power BI
- Building real-time dashboards to track knowledge assets
- Formulating KPIs and visual reports to drive data-driven insights
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes
- Integrating Teams notifications and adaptive cards
- Constructing multi-step flows for effective document lifecycle management
Creating and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance while minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental principles of knowledge system design
- Ensuring consistency and discoverability across all content
- Promoting adoption and engagement through intuitive user experience design
Requirements
- Proficiency in utilizing Microsoft 365 tools, specifically SharePoint, Teams, and OneNote
- Experience in knowledge management or content strategy
Target Audience
- Knowledge managers responsible for building structured information repositories
- Content strategists designing interconnected knowledge systems
- IT professionals overseeing organizational knowledge within the Microsoft 365 platform
Testimonials (2)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
There was a good amount of information for the time of training. Also the trainer was very engaged with the group, especially when people were having troubles or asking questions. It was very nice of him to offer help in case of future ideas.
