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Course Outline

Defining Data-Informed Decision-Making

  • Core definitions and the distinction between data-informed and data-driven approaches
  • Case studies of data-informed decisions within public administration
  • Common sources of evidence in governmental contexts

Accessing and Evaluating Data

  • Identifying pertinent metrics, indicators, and reports
  • Assessing the reliability and completeness of available data
  • Comprehending data provenance and inherent limitations

Formulating Effective Questions

  • Framing decisions and defining specific information needs
  • Determining what to request from data teams, analysts, or dashboards
  • Clarifying objectives prior to data analysis

Interpreting Data Insights

  • Analyzing tables, visualizations, and dashboards
  • Distinguishing between correlation and causation
  • Identifying gaps, anomalies, and potential biases

Implementing Data in Decision-Making

  • Using evidence to support or refine policy recommendations
  • Balancing tradeoffs and risks when data is incomplete
  • Documenting the rationale in memos, briefs, or presentations

Communicating and Justifying Decisions

  • Crafting data narratives for non-technical stakeholders
  • Incorporating transparency into recommendations
  • Addressing challenges or scrutiny with solid evidence

Conclusion and Future Steps

Requirements

  • General experience in public policy, program delivery, or service management
  • Acquaintance with government processes or decision-making workflows
  • Confidence in interpreting charts, reports, or key performance indicators

Target Audience

  • Policy and program analysts
  • Public administrators and managers
  • Government decision-makers and strategic planners
 7 Hours

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