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Duration 14 hours
Course Outline
Introduction to QAD 2010
- Overview of the QAD Enterprise Applications ecosystem.
- Navigating the user interface, menus, and system structures.
- Understanding data structures and utilizing lookup functions.
Quality Management Module
- Overview of quality processes and regulatory compliance.
- Tracking non-conformances and managing corrective actions.
- Integration with production schedules and supplier management.
Finance Module
- Structure of key financial components (General Ledger, Accounts Payable, Accounts Receivable).
- Understanding transaction flows and posting logic.
- Utilizing basic reporting and reconciliation tools.
Materials Management
- Fundamentals of inventory and warehouse management.
- Managing purchase orders and requisition processes.
- Overview of material planning and MRP concepts.
Systems Administration Overview
- Basic security protocols and user management tasks.
- Concepts related to menu and program configuration.
- Functions for monitoring, printing, and job execution.
Cross-Functional Integration
- Analyzing data flow between different modules.
- Examining examples of interdependencies, such as between materials and finance.
- The role of systems staff in facilitating cross-functional tasks.
Support, Troubleshooting, and Documentation
- Identifying common user issues and effective resolution strategies.
- Leveraging QAD help resources and support documentation.
- Best practices for maintaining system documentation and updates.
Summary and Recommended Next Steps
Requirements
- A foundational understanding of business processes within manufacturing or distribution industries.
- Prior familiarity with the usage or administration of ERP systems.
Target Audience
- ERP systems personnel tasked with supporting QAD end-users.
- IT support staff aspiring to move into QAD user support or administrative roles.
- New team members recently transitioning into environments utilizing QAD.
