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Course Outline

Introduction to Windows 11

  • Key new features in Windows 11
  • Comparing editions and licensing models
  • System requirements and hardware compatibility

Installing and Upgrading Windows 11

  • Performing clean installations
  • Upgrading from previous Windows versions
  • Automated deployment using Windows Deployment Services (WDS)

Configuring and Customizing Windows 11

  • Personalizing the user interface
  • Managing device-specific settings
  • Configuring multilingual support

User and Device Management

  • Local versus Microsoft accounts
  • Group policies and local policy management
  • Administration of users and groups

Application Management

  • Installation and management of applications
  • Utilizing Windows Store and AppLocker
  • Default applications and file association settings

Network Configuration

  • Configuring IP and DNS settings
  • Setting up wireless and VPN connections
  • Resolving connectivity issues

Storage Management

  • Disk partitioning and volume management
  • BitLocker encryption and data protection
  • Storage Spaces and OneDrive integration

Security and Compliance

  • Windows Security and Defender Antivirus
  • Firewall configuration and security settings
  • Windows Hello and biometric authentication

Windows 11 Maintenance and Troubleshooting

  • Windows Update and servicing channels
  • Using Event Viewer and performance monitoring tools
  • Addressing common troubleshooting scenarios

Summary and Next Steps

Requirements

  • Fundamental knowledge of networking and computer hardware
  • Prior experience with Windows operating systems
  • General familiarity with IT support principles

Target Audience

  • IT professionals
  • System administrators
  • Desktop support technicians
 28 Hours

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