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Course Outline

Core Principles of Digital Intelligence

  • Defining digital intelligence within the public sector
  • Key elements: tools, literacy, data, and ethics
  • Digital capability frameworks and maturity assessment models

Applications in the Public Sector

  • Illustrations of digital intelligence in policy formulation and service provision
  • Case studies spanning health, transportation, education, and finance
  • Key success factors and common challenges

Tools for Data Access and Visualization

  • Leveraging dashboards to explore and present data effectively
  • Navigating government open data portals
  • Utilizing standard data visualization platforms: Power BI, Tableau, and Excel

Converting Data into Insights

  • Transforming raw data into actionable decisions
  • Understanding indicators, KPIs, and performance reporting
  • Identifying bias, gaps, and uncertainties in data

Communicating Through Digital Intelligence

  • Telling compelling stories with evidence and data
  • Supporting senior decision-makers and key stakeholders
  • Ethical application of visualizations and digital narratives

Strategic Planning for Digital Maturity

  • Evaluating current digital capabilities
  • Establishing objectives for data literacy and tool adoption
  • Fostering internal collaboration and upskilling strategies

Conclusion and Forward-Looking Actions

Requirements

  • A general grasp of public sector information systems
  • Foundational knowledge of digital tools and data management
  • Background in roles that involve program or policy analysis, reporting, or service provision

Target Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals who rely on data to guide their decisions
 7 Hours

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