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Duration 14 hours
Course Outline
Overview of ChatGPT in Administrative Settings
- Distinguishing between tasks ChatGPT can and cannot automate
- Identifying typical administrative applications
- Formulating effective prompts for standard tasks
Streamlining Routine Writing
- Drafting emails, notices, and internal announcements
- Creating summaries, meeting minutes, and follow-up communications
- Generating consistent text outputs for recurring needs
Enhancing Document Structure and Clarity
- Refining, reformatting, and reorganizing content
- Transforming raw text into professional documents
- Correcting grammatical errors and ensuring layout consistency
Developing Templates and Administrative Tools
- Constructing checklists, forms, and reusable frameworks
- Drafting Standard Operating Procedures (SOPs) and compliance layouts
- Automating the creation of repetitive documents
Managing Data and Basic Automation
- Organizing information from unstructured text
- Extracting critical data points and converting them into tables
- Generating summaries ready for data entry or reporting platforms
Workflow and Task Management Support
- Drafting schedules, reminders, and procedural instructions
- Streamlining the creation of planning documents
- Supporting complex, multi-step administrative processes
Responsible AI Usage in Administration
- Recognizing AI limitations to mitigate errors
- Appropriately managing confidential information
- Maintaining high standards of accuracy and consistency in outputs
Advanced Prompting for Productivity
- Applying prompt patterns for recurring workflows
- Designing automated sequences for frequent tasks
- Optimizing results through precise instructions
Wrap-Up and Future Actions
Requirements
- Familiarity with fundamental office operations
- Proficiency with common productivity software
- Confidence in managing digital documents
Target Audience
- Office support personnel
- Administrative coordinators
- Staff involved in data entry
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
