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 Duration 14 hours

Course Outline

1. Introduction to UAT

Learning Outcomes:

  • Comprehending the fundamental concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Module Content:

  • Defining UAT and explaining its importance

  • Positioning UAT within the SDLC framework

  • Distinguishing UAT from other testing phases

  • Knowledge check (Quiz)

  • Hands-on practical exercises

2. Core Components of UAT

  • Test environments (overview, typical challenges, and validation checklists)

  • Test data (classification and preparation methods)

  • Test scenarios (types and structural design)

  • Defect management (definition, reporting protocols, and prioritization)

  • Knowledge check (Quiz)

3. Strategic UAT Planning

Learning Outcomes:

  • Understanding the various stages required to prepare for UAT

Module Content:

  • Establishing the UAT scope and defining testing objectives

  • Identifying key stakeholders and assigning roles

  • Setting up the test environment and preparing necessary data

  • Defining entry and exit criteria

  • Practical application exercise

  • Knowledge check (Quiz)

  • Q&A session

4. Executing UAT

Learning Outcomes:

  • Grasping the testing workflow

  • Effective collaboration with development teams

Module Content:

  • The step-by-step test execution process

  • Documenting test results and defects

  • Facilitating clear communication and collaboration

  • Managing iterative testing cycles

  • Knowledge check (Quiz)

  • Q&A session

5. Concluding UAT and Reporting

Learning Outcomes:

  • Setting clear success criteria

  • Compiling the final project report

Module Content:

  • Defining completion criteria

  • Generating comprehensive reports and summaries

  • The sign-off and handover procedure

  • Knowledge check (Quiz)

  • Q&A session

6. Essential Tools and Templates

Learning Outcomes:

  • Becoming proficient with standard UAT tools

  • Utilizing templates for efficiency

Module Content:

  • Overview of common platforms (Jira for testing, Excel templates, TestRail, HP ALM)

  • Demonstrations of templates for test cases, defect logs, and reports

  • Practical exercise: Running a UAT cycle using the introduced tools

  • Knowledge check (Quiz)

  • Q&A session

7. Navigating UAT Challenges and Best Practices

Learning Outcomes:

  • Handling ambiguous or unclear requirements

  • Ensuring comprehensive test coverage

Module Content:

  • Addressing common obstacles (communication gaps, environment issues)

  • Adopting industry best practices

  • Avoiding typical UAT pitfalls

  • Knowledge check (Quiz)

  • Q&A session

8. Course Review and Final Discussion

Learning Outcomes:

  • Consolidating knowledge by reviewing all course material

Module Content:

  • Key takeaways and summary

  • Final assessment

  • Q&A session

Requirements

A laptop with active internet connectivity.

Participants will gain the most value from a foundational understanding of the business processes, applications, or systems they operate within.

No knowledge of programming, software development, or advanced technical concepts is required.

Target Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams working in close collaboration with business units.

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