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Course Outline
Introduction to Oracle Communications Billing and Revenue Management
- Defining billing and revenue management.
- The strategic significance of billing and revenue management in business.
- A high-level view of Oracle BRM.
- Navigating the Oracle BRM interface.
- Establishing user accounts and defining roles.
Billing Process Management
- Varieties of billing procedures.
- The lifecycle of a billing cycle.
- Setting billing parameters.
- Overseeing billing operations.
- Payment processing mechanisms.
- Automation strategies and workflow management.
Revenue Management
- Analyzing different revenue streams.
- The role of revenue management in the telecommunications sector.
- Pricing models and rating systems.
- Supervising revenue flows.
- Core principles of revenue recognition.
- Applying revenue recognition policies.
- Monitoring revenue performance through reporting.
- Developing bespoke reports and dashboards.
Advanced Features and Optimization
- Administering customer accounts and profiles.
- Resolving customer inquiries and issues.
- Structuring and managing products and services.
- Setting up product catalogs and service bundles.
- Connecting Oracle BRM with ERP and CRM platforms.
- Guaranteeing uninterrupted data exchange between systems.
- Securing data within billing and revenue management processes.
- Adhering to industry benchmarks and regulatory standards.
- Enhancing system performance.
Customization and Best Practices
- Tailoring user interfaces and workflows.
- Augmenting capabilities via add-ons and plugins.
- Adopting best practices for billing and revenue operations.
- Addressing frequent challenges and their solutions.
- Utilizing Oracle support resources.
Summary and Next Steps
Requirements
- Foundational knowledge of Oracle applications
- Familiarity with billing and revenue management workflows
Intended Audience
- Billing managers
- Revenue managers
- System administrators
- Business analysts
14 Hours
Testimonials (2)
good explanation on each points and provide assignment for practices.
Piseth Ben - ACLEDA Bank Plc.
Course - Oracle Database 19c: SQL Tuning Workshop
Greg was very patient and helpful