Course Outline
I. Quality Management Systems aligned with ISO 9001 requirements
1. Core elements of the Quality Management System under ISO 9001
2. Practical exercises in interpreting and analyzing ISO 9001 mandates
II. Overview of Auditing
1. The full scope of an audit
2. Different types of audits
III. Audit Planning and Preparation
1. Defining audit criteria and scope
2. Selecting the audit team
3. Applying the process approach to internal audits
4. Key considerations when developing a control checklist
5. Practical exercises
IV. Execution of the Audit – On-site Procedures
1. Effective auditing techniques
2. Gathering and validating objective evidence
3. Identifying non-conformities and substantiating findings
4. Practical exercises
V. Recording Audit Outcomes
1. Articulating inconsistencies clearly and professionally
2. Documenting non-conformities
3. Capturing and documenting insights and areas for improvement
4. Compiling the Audit Report
5. Practical exercises
VI. Post-Audit Follow-up
1. Assigning responsibilities for corrective actions
2. Accurately determining the root causes of non-conformity
3. Defining appropriate corrective measures
4. Evaluating the effectiveness of implemented actions
5. Leveraging insights and improvement potentials
6. Practical exercises
VII. Final Discussion and Course Summary
Requirements
Target Audience
- Professionals preparing for the role of ISO 9001 Internal Auditor
- Individuals with a general interest in quality management and auditing
Testimonials (1)
The attention to cover all doubts
