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Duration 14 hours
Course Outline
What Changes When Decisions Become Model-Driven
- From rules and human judgement to scored options
- Speed and scale of automated action
- New failure modes and accountability gaps
Decision Inventory and Risk Classification
- Cataloguing automated decisions
- Impact, reversibility and affected parties
- Risk tiers and control expectations
- Ownership per decision class
Accountability and Human Oversight
- Meaningful versus nominal human review
- Autonomy thresholds as governance decisions
- Escalation routes and response times
- Accountable owner and sign-off
Decision Records and Explainability
- What a defensible decision record contains
- Confidence, options and context retention
- Model and version traceability
- Explaining a decision to a customer or regulator
Policy and Boundary Control
- Approved option sets and change control
- Threshold governance and periodic review
- Prohibited decisions and hard stops
- Policy as code alongside model output
Regulatory Expectations
- EU AI Act obligations for decision systems
- Sector rules in finance, insurance and health
- Data protection and automated decision rights
- Documentation and conformity evidence
Vendor, Licence and Provenance Risk
- Hosted decision APIs versus open weights
- Licence terms for derivative and embedded models
- Supplier dependency and discontinuation risk
- Weight integrity and version pinning
Bias, Fairness and Outcome Monitoring
- Outcome disparity across groups
- Proxy variables and option framing
- Appeal and complaint signals
- Periodic fairness review
Incident Response for Wrong Decisions
- Detecting systematic decision error
- Containment and suspension of autonomy
- Remediation and customer redress
- Root cause and control update
Assurance Review of a Decision Layer
- Evidence an auditor should request
- Testing accuracy and calibration claims
- Sampling decisions and overrides
- Reporting findings to the board
Requirements
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- General awareness of AI or automation initiatives within an enterprise environment. \r\n
- Fundamental understanding of risk, compliance, or audit procedures. \r\n
- No programming skills are required for participation. \r\n
Target Audience
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- Risk, compliance, and model risk officers \r\n
- Internal auditors focusing on automated decision processes \r\n
- Leads in AI governance and data protection \r\n
- Product owners responsible for automated workflows \r\n
- Architects designing oversight mechanisms into agent systems \r\n