Course Outline
Foundations, Social Engineering, and the Work Environment
Employee-Focused Cybersecurity Basics
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Threat landscape overview: Understanding cybersecurity and the critical role of every employee.
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Digital hygiene and credential management: Crafting strong passwords, utilizing password managers, and adhering to unique credentials per service.
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Physical security protocols: Implementing clear desk and clear screen policies in office spaces.
Phishing and Social Engineering – Threat Recognition
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Psychological manipulation: Understanding social engineering and why attackers exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).
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Phishing analysis: Examining message headers, hidden links, and malicious attachments using realistic examples.
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Additional attack vectors: Identifying vishing (voice phishing) and smishing (SMS phishing).
Secure Remote and Mobile Operations
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Network safety: Understanding the risks of public Wi-Fi and the proper use of VPNs.
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Device security: Applying disk encryption, screen locks, and avoiding unverified USB devices.
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BYOD compliance: Guidelines for using personal smartphones for business and maintaining data separation.
Tools, Regulatory Compliance, and Incident Response
Security in the Microsoft 365 Ecosystem
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Access verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure collaboration: Managing permissions in OneDrive and SharePoint to prevent unauthorized "anyone with the link" access.
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Safe communication: Controlling external guest access and shared files within Microsoft Teams.
GDPR and Personal Data Protection in Daily Practice
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Data classification: Distinguishing between public, confidential, sensitive, and personal information.
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GDPR compliance: Avoiding common errors like misdirected emails or failing to use BCC to prevent data leaks.
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Data lifecycle management: Secure transfer of information to third parties and proper deletion of documents.
Managing Security Incidents
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Breach identification: Recognizing incidents such as lost devices, ransomware infections, or accidental phishing link clicks.
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Reporting protocols: Identifying the correct channels and timeframes for reporting to IT Helpdesk, Security officers, or Data Protection Officers.
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Immediate response actions: Isolating affected devices from the network, maintaining composure, and refraining from unauthorized fixes or evidence deletion.
Requirements
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Familiarity with basic computer operations and web browsers.
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Routine use of standard office tools, including email, messaging applications, and document processing.
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No specialized IT background is necessary; all technical concepts are presented through a business-value and process-oriented perspective.
Target Audience
- Office staff, administrative personnel, and mid-level managers across all departments.
- Especially recommended for employees working in hybrid or fully remote setups.
- Daily users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
