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 Duration 7 hours

Course Outline

Introduction

  • Understanding Claude at the enterprise level: chat, Projects, Skills, and Artifacts
  • Selecting the appropriate feature for specific tasks
  • Foundations of data handling and guidelines on what not to upload

Projects

  • Project instructions and knowledge files
  • Organizing context for team collaboration
  • Exercise: Creating a project for a real-world team process
  • Managing sharing, permissions, and content freshness

Skills

  • Defining Skills and determining when they are superior to long prompts
  • Crafting a Skill: instructions, examples, and resources
  • Testing Skills against real-world scenarios
  • Exercise: Packaging a recurring task as a Skill

Artifacts

  • Creating documents, tables, web pages, and small tools as Artifacts
  • Iterating on results through feedback loops
  • Exercise: Converting a raw spreadsheet into a report with charts

Analysis and Quality Control

  • Analyzing files and tabular data
  • Validating figures, sources, and logical consistency
  • Identifying common error patterns and strategies to detect them

Team Rollout

  • Establishing naming, versioning, and ownership protocols for shared assets
  • Training colleagues and gathering feedback
  • Developing an action plan for the first 30 days

Requirements

  • Basic familiarity with chat-based AI assistants
  • Proficiency in everyday office applications (documents, spreadsheets, email)
  • No programming experience required

Target Audience

  • Business teams and department leads seeking to share knowledge and methodologies using Claude
  • Knowledge workers in finance, HR, marketing, sales, and operations
  • Team coordinators and internal AI champions

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