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Duration 21 hours
Course Outline
Introduction to Conversational AI
- The history and evolution of voice assistants
- Core components: ASR, NLU, Dialogue Management, and TTS
- Overview of leading platforms: Alexa, Google Assistant, and Rasa
Designing Voice Interfaces
- Fundamental principles of conversational UX
- Modeling intents and extracting entities
- Utilizing voice design tools and flowcharting techniques
Development with Dialogflow and Alexa
- Configuring Dialogflow agents, intents, and webhook fulfillment
- Building Alexa Skills: intents, slots, voice models, and endpoint integration
- Managing multi-turn conversations and session state
Constructing Voice Assistants with Rasa
- Understanding Rasa architecture: NLU, Core, and Actions
- Preparing training data and configuring domains
- Implementing custom actions, forms, and contextual dialogues
Integrating Voice Assistants
- Leveraging APIs and webhook back-end services
- Connecting to CRMs, databases, and external applications
- Deploying voice assistants in web apps, IoT, and mobile environments
Testing, Deployment, and Optimization
- Using simulators and test cases for voice interactions
- Monitoring usage patterns and debugging conversations
- Publishing to Google Assistant, Alexa devices, or private platforms
Security, Compliance, and Scalability
- Implementing user authentication and authorization for assistants
- Adhering to data privacy standards, GDPR, and maintaining audit trails
- Managing version control and CI/CD pipelines for voice applications
Summary and Future Steps
Requirements
- A solid grasp of RESTful APIs and JSON
- Proficiency in at least one programming language (e.g., Python or JavaScript)
- An understanding of natural language processing concepts
Target Audience
- Software developers
- UX designers focusing on voice-based interfaces
- Conversational AI teams developing virtual assistants