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Course Outline

Foundations of Chatbots

  • Defining chatbots
  • The historical development and evolution of chatbots
  • Key use cases and practical applications

Starting with Dialogflow

  • Configuring a Dialogflow account
  • Exploring the Dialogflow interface
  • Building your initial chatbot

Crafting Conversational Flows

  • Conceptualizing intents and entities
  • Structuring dialogue pathways
  • Tailoring user responses

Expanding Chatbot Capabilities

  • Connecting to external APIs
  • Incorporating rich media elements (such as images and buttons)
  • Utilizing context and follow-up intents

Introduction to Microsoft Azure Bot Service

  • Setting up an Azure Bot Service account
  • Reviewing the Azure Bot Service dashboard
  • Developing a chatbot with minimal coding

Deployment and Administration

  • Publishing chatbots to various channels (web, mobile, social media)
  • Overseeing chatbot interactions
  • Refining performance based on user feedback

Case Studies and Practical Applications

  • Examples of successful chatbot deployments
  • Insights gained from real-world implementations
  • Emerging trends in chatbot technology

Recap and Future Directions

Requirements

  • Fundamental computer proficiency
  • Curiosity regarding AI and chatbot applications

Target Audience

  • Novices
  • Business professionals
  • Technology enthusiasts
 14 Hours

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