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Course Outline

Module 1: Essentials of Adobe Marketo Engage

  • Overview of the platform and user interface
  • Efficient management of leads, accounts, and audience groups
  • Development of intelligent segmentation and dynamic lists

Module 2: Building Campaigns and Basic Automation

  • Setting up email programs and web forms
  • Creating landing pages and dynamic content components
  • Constructing automation workflows, including drip campaigns
  • Tracking campaign effectiveness and refining results

Module 3: Advanced Automation and Personalization Techniques

  • Designing multichannel nurturing strategies across email, social media, and web
  • Leveraging tokens and snippets for consistent content reuse
  • Connecting with CRM platforms such as Salesforce and Microsoft Dynamics

Module 4: Analytics and Data Administration

  • Building dashboards and generating performance reports
  • Comprehending multichannel attribution and determining ROI
  • Enforcing data governance standards and security compliance
  • Applying best practices for marketing in educational and commercial contexts

Module 5: Practical Workshop – Simulating a Campaign

  • Configuring a realistic campaign scenario for higher education
  • Developing automated workflows for student engagement and follow-up
  • Assessing and presenting outcomes aligned with campaign goals

Summary and Future Recommendations

Requirements

  • A foundational grasp of digital marketing principles and CRM frameworks

Target Audience

  • Faculty members and marketing professionals affiliated with the School of Commercial Engineering
  • Specialists in marketing automation and CRM coordination
  • Academic personnel involved in communications, outreach initiatives, or enrollment marketing
 21 Hours

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